152 Privacy Policy – Platform User Information Protection

Last Updated: 2026. This policy describes how 152 manages and protects your personal information.

Information We Collect

When you use the 152 platform, we collect various types of information to ensure a smooth, secure, and personalised experience. The types of information collected include:

Account information: Full name, email address, phone number, date of birth, and identity verification details required at registration.
Device and browser information: Device type, operating system, browser version, IP address, and other technical data automatically transmitted when you access the 152 platform.
Local payment information: Transaction details in Malaysian Ringgit (RM/MYR), including payment methods used such as DuitNow, bank transfers, and other digital payment options. We do not store full card numbers — only the information required to verify transactions.
Cookies and usage data: In-platform activity records, pages visited, login frequency, and user preference settings stored via cookies or local storage.

How We Use Your Information

All information collected by 152 is used solely for legitimate purposes directly related to delivering platform services, namely:

Processing account registration and verifying user identity to meet security and legal requirements.
Facilitating deposits, withdrawals, and balance management in Malaysian Ringgit (MYR).
Sending account-related notifications, transaction updates, and 152 service announcements.
Improving platform quality based on usage patterns and user feedback.
Detecting and preventing fraudulent activity, money laundering, or unauthorised account access.
Complying with applicable legal obligations and regulatory requirements.

152 does not use your information for third-party advertising without your explicit consent.

Cookies & Tracking Technologies

The 152 platform uses cookies and similar tracking technologies to enhance functionality and user experience. These cookies allow the platform to remember your preferences, maintain login sessions, and analyse usage patterns in aggregate.

The 152 platform uses three types of cookies:

Session cookies: Automatically deleted when you close your browser. Used to maintain your login session while active.
Persistent cookies: Stored on your device for a set period to remember your preferences and settings.
Analytics cookies: Collecting anonymised usage data to help us understand how users interact with the platform.

You can manage cookie settings through your browser. However, disabling certain cookies may affect the functionality of the 152 platform.

Data Storage, Security & Third-Party Sharing

152 uses SSL (Secure Socket Layer) encryption to ensure all data transmitted between your device and our servers is protected. User data is stored on secure servers with strict access controls and continuous monitoring.

We retain your personal information only for as long as necessary to fulfil the original purpose of collection, or as required by applicable law. When data is no longer needed, it is securely deleted or anonymised.

152 does not sell, rent, or share users' personal information with third parties for marketing purposes. We only share information in the following circumstances:

With authorised payment service providers to process financial transactions in RM.
With the relevant authorities when required by law or court order.
With technical partners who assist in operating the platform infrastructure, subject to strict confidentiality agreements.

User Rights & Contact Us

As a 152 platform user, you have the following rights regarding your personal information:

Right to Access: You have the right to request a copy of the personal information we hold about you at any time.
Right to Rectification: If your information is inaccurate or outdated, you can request a correction through your account settings or by contacting 152 customer support.
Right to Erasure: Under certain circumstances, you may request the deletion of your personal information, subject to legal obligations that may require us to retain certain records.

This Privacy Policy may be updated from time to time. Users will be notified of any significant changes via in-platform notifications or email. Continued use of the 152 platform after such changes are published will be considered acceptance of the updated policy.

For any enquiries regarding this privacy policy, your rights, or how we handle your information, please contact the 152 support team via live chat on the platform, or visit the FAQ us. Support email: [email protected]

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